Combining their considerable strengths, following Pollet Pool Group’s acquisition of Golden Coast, the two leading industry distributors have now officially joined forces to deliver the most comprehensive range of products available on the market today. The organisation will operate from two sites in Barnstaple and Newbury, overseen by Golden Coast General Manager Adam Clark. “This is an exciting new chapter for all of us,” said Adam. “We have combined our strengths and have a new united Golden Coast team.
The good news is that we will continue to offer the same great levels of service and support as before, but from this year we’ll be able to offer the trade a much larger range of quality products and brands all from a single source. “Our newly bolstered company has a great foundation to build on and we see this as an opportunity to grow in order to further serve our customers across the UK, Ireland and Europe. We have no doubt that we will be able to deliver more for our customers and our sector than ever before.”
The acquisition has sparked many positive changes at Golden Coast, namely the creation of a new dedicated customer service team. “We prioritise exceptional customer experiences above all else,” explained Adam. “The Golden Coast name has been synonymous with quality and reliability for decades, and as another family-owned business Pollet Pool Group shared this ethos. Together, we want to add value wherever we can.
With our customer service team, we will be even better placed to deliver seamless interactions. “We are investing in our staff to create expert teams for accounts, purchasing, technical support, and sales. No matter where our customers are based, we ensure that the standard of our products and services remains consistent.”
The acquisition means Golden Coast now offers an expanded wet leisure product range catering to wider markets. “We have pooled our resources and product catalogues to offer customers the best of both worlds,” said Kristy Carlisle, Operations Manager at the Golden Coast Newbury site.
“We accommodate every area of the market with access to the most innovative, high-quality products available today. In February, we will be launching our all-new Golden Coast product catalogue. Be sure to look out for it. Watch this space.” Golden Coast will be exhibiting at SPATEX 2023 so stop by stand B6 to find out how the newly enhanced Golden Coast team can support you and your business.
Tel. 01271 378100