AT YOUR SERVICE

How to make the most of pool and spa service visits… For growing and maintaining a solid brand and a faithful customer base, providing high-quality servicing is an essential. But beware. Without careful management, a number of avoidable mistakes by engineers on site can quickly taint a good reputation. Whether for one-off jobs or seasonal […]

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SCP SHAPES UP ON COMMERCIAL SPAS

Historically, in-ground commercial spas were very basic in both looks and hydrotherapy. Not any longer. With up to 32 hydrotherapy jets, lighting options and simple to operate fitted electronic controls, SCPā€™s varied range of Roca commercial spas will give you the edge over your competitors. Simply choose one of the 13 models, decide whether you […]

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SEVEN DEADLY OBSTACLES

Part two of our top tips on overcoming sales obstacles… Following on from part one on this topic, these guidance points are designed to identify and overcome sales obstacles in our day-to-day working lives. In part one we talked about a closing ratio of around 50% and what it takes to achieve this and higher […]

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BE IN IT AND WIN IT!

Entries to the 2024 UK Pool & Spa Awards will open online, via the website, on May 1st and as another well-known catch phrase declares: ā€œYou have to be in it, to win it!ā€ It is not vanity but sanity that is the main reason for getting involved in the sectorā€™s leading awards. Winning a […]

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THE VALUE OF BUILDING VALUE

A global business development expert, Steve Hasenmueller urges us to Embrace the Effort… Everyone in sales wants to sell more and selling ā€˜moreā€™ normally comes down to our Efforts and our Effectiveness. Iā€™ve always asserted that when you zoom way out ā€“ a salespersonā€™s job basically boils down to two things: #1 ā€“ Building Value […]

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