AES INVESTS IN CUSTOMER SUPPORT

Whenever co-owner Simon Ward is asked to list the main priorities for his Automated Environmental Systems business, he would undoubtedly say: ”Customer service, customer service, oh. and customer service.” Formed in 2007, to fill a perceived gap in the market for the supply of pumps, heat pumps and all related pumping equipment – 17 years […]

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BEACONS OF EXCELLENCE

When the UK Pool & Spa Awards organisers asked the UK’s main wet leisure suppliers which company had stood out for them in 2023 – one name was repeatedly mentioned, more than any other. With over 25 years of experience, Cornwall Pools has clearly found the winning habit of keeping both its clients and its […]

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NO HALF MEASURES

Stay-at-home holidays a refurbishment catalyst, reports Steve Merrell… One of the very few benefits of the pandemic, and particularly the lockdown in 2020, was an upturn in the demand for residential swimming pool restoration. With blanket instructions not to travel, owners of home swimming pools began to think about how they could invest in what […]

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HOME GROWN TALENT

Stainless-steel solution for Brighton’s Sea Lanes… Located on Brighton beach, Sea Lanes is the UK’s first National Open Water Swimming Centre, officially opened to the public this summer. At the heart of the venue is a 50m, six-lane stainless-steel pool, supplied by specialists Wrightfield Pools, of Suffolk, working with Advanced Pools of Worcestershire to complete […]

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FLEXIBLE FRIENDS

The win, win case for the panel pool system… Presented with so many options for modern pool construction, the panel pool system continues to sustain its unrivalled credentials as the industry’s flexible friend. The panel pool covers all bases; ideally suited for both indoor and outdoor installations, whether in a garden, in a barn or […]

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FALL IN CONSTRUCTION FOR SMALLER FIRMS

The fall in construction activity of 1.4% this summer is a growing concern for small builders given the continuing fall of 0.2% for repair, maintenance and improvement (RMI) work, says the Federation of Master Builders (FMB) the largest trade association in the UK construction industry representing thousands of firms in England, Scotland, Wales and Northern […]

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AT YOUR SERVICE

Maximise the potential of your site service visits… The lifeblood of the majority of specialist UK and Ireland swimming pool companies, service calls offer a steady income stream that is manageable, profitable, both most crucially, predictable. While emergency call outs can carry a premium for unpredicted works, planned service contracts can be scheduled and completed […]

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PART L SET FOR GREEN UPGRADE

As the UK and the building sector move towards a net zero future, changes to Part L of the Building Regulations are set to be introduced. The updated guidelines will set new benchmarks for the design and build standards for energy performance and carbon emissions of new and existing buildings including swimming pools. The new […]

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GLITTERING CELEBRATIONS

More than 70 companies will be kicking of the new year with a timely marketing boost following their success in the recent UK Pool & Spa Awards competition. Open to all water leisure business across commercial, residential and wellness sectors, regardless of trade affiliation, the popular contest attracted more than 200 entries and the widest […]

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ADDED DIMENSIONS – Panel Pools

Heatform fills a much-needed market gap… Panel pools are not new to the industry and have been around for a long time in plastic or steel form. Few have been insulated and even fewer made in the UK. An eco-innovation by Dan Phillips and the team at Lighthouse Pools, Heatform is the first panel pool […]

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