Steve Hasenmueller continues his series on improving sales performance… The Sales Process consists of the basic steps necessary to develop an effective strategy and system for sustainable and successful sales achievement. To be able to simplify anything, we have to understand it completely, especially if it is complex. A process is a series of steps […]
customer satisfaction
Offering innovative sauna solutions, Golden Coast is in an ideal position to support its trade customers looking to boost revenue by elevating wellness sales in 2025. The Golden Coast team will shine a spotlight on two standout offerings that transform wellness experiences: the luxurious Reflection Sauna Room by Tylo and the versatile PortaSauna, exclusively distributed […]
Hot Tub retailers eye all-in-one pool potential… The hot tub market’s loss is the pool market’s gain as we see increasingly more home spa retailers dip a toe into swimming pool provision through an ever-evolving selection of top drawer, one-piece pool offerings. Switched-on businesses are increasingly seeing the booming sector of one-piece pools, with their […]
Part two of our top tips on overcoming sales obstacles… Following on from part one on this topic, these guidance points are designed to identify and overcome sales obstacles in our day-to-day working lives. In part one we talked about a closing ratio of around 50% and what it takes to achieve this and higher […]
Pool & Spa SCENE meet the Plastica team… As one of the leading independent swimming pool manufacturers and distributors in the UK, Plastica takes its responsibility seriously when it comes to managing its business. This year, the company has achieved ISO 14001 Environmental Management Systems and ISO 45001 Occupational Health & Safety registration for its […]
With a staggering turnout of over 120 customers each day, January’s SCP Showcase presented an unparalleled platform for 20 vendors to unveil their latest products and innovations. The event was held at the Stanhill Court Hotel, a 19th Century Victorian Country Manor House, set in 35 acres of ancient woodland. Attendees were treated to an […]
Nestled in the picturesque landscapes of the Czech Republic lies Alukov, a leading manufacturer renowned for its cutting-edge innovations in the realm of outdoor enclosures. Recently, Pool & Spa SCENE’s Beth Connor joined Alukov customers on a factory visit, delving into the heart of their operations to witness first hand the craftsmanship and innovation that […]
Nuffield Health holds a unique place among operators of swimming pools, as Judith Wojtowicz discovers… Client care understandably comes first at Nuffield Health, the UK’s largest healthcare charity. At the same time, commercial demands can’t be ignored, not least when it comes to running the swimming pools within its 114 fitness and wellbeing centres across […]
Investment in swim spas for UK suppliers… Leading outdoor living suppliers, The Aqua Warehouse Group has taken the wraps off a new showroom at its Essex headquarters. Underlining AWG’s commitment to showcasing top-of-the-line products to their customers, the new dedicated display space, is exclusively to promote the USSPA brand; the innovative spa manufacturer from the […]
Collaboration between Niveko, the one-piece pool manufacturer, and the British distributor HTP Group, has moved to another level this year. HTP Group is a key retailer of Niveko pools in the UK and its partner network now provides greater potential for coverage of the local market. The priorities for Lewis Salvidge, Managing Director of HTP […]
