By using QR codes, Heatstar is helping its customers to easily access essential product technical information with the aim of faster troubleshooting. In the future, the specialists in highly efficient swimming pool climate control systems also plan to expand the service to include information regarding spare parts. The new QR code label Heatstar have implemented […]
Pool & Spa
Maximise the potential of your site service visits… The lifeblood of the majority of specialist UK and Ireland swimming pool companies, service calls offer a steady income stream that is manageable, profitable, both most crucially, predictable. While emergency call outs can carry a premium for unpredicted works, planned service contracts can be scheduled and completed […]
Rob Carlin offers strategies to combat the economic downturn… Over the last two years the hot tub industry has seen unprecedented demand for spa products, writes Rob Carlin. We have had a difficult two years due to supply issues and increased shipping prices. However, we have had an extremely prosperous two years as an industry. […]
The tide has turned for the UKās hot tub retailers who have seen sales stall amid growing consumer concerns for the countryās economic fortunes, the escalating cost of living and alarming energy costs that have trebled. After two years of fending off enquiries as the must-have product for home-owners, pro-active retailers are now back on […]
Polypool searches for more UK trade partners… Offering insulated panels that are eight times more efficient at retaining heat than your average double-glazed window, the Polypool system packs a powerful punch when it comes to energy busting sales messages. Most importantly, customers, who have made the decision to buy, donāt have to be waiting months […]
After 32 years with Certikin, the last 18 as Managing Director, Neil Murray has decided to step down and retire. Certikinās move to a new building at the end of 2021, allowed the company to consolidate all its Witney operations into one unit and sets up the business for the future. It seems to be […]
As the UK and the building sector move towards a net zero future, changes to Part L of the Building Regulations are set to be introduced. The updated guidelines will set new benchmarks for the design and build standards for energy performance and carbon emissions of new and existing buildings including swimming pools. The new […]
Following boom times, specialist pool companies are experiencing a reverse swing this year as they combat national economic woes and concerns for some individual households. In order to gauge performance, Pool & Spa Scene undertook a snap survey* of 20 companies, spread around the UK, and the messages were extremely similar. While many are now […]
After 45 years as an independent distributor to the wet leisure industry in the UK, Golden Coast is to become part of the Pollet Pool Group. Golden Coastās strength in the industry combined with its commitment to innovation, knowledge and customer service make an ideal fit for PPG. There is also a remarkable similarity in […]
A devoted family man, Mark Ward is kept busy in his role as Operations Director for SpaNET Europe, ensuring the smooth running of logistical and technical matters. He was red-faced on a work do when he asked someone what they do for a living only to later realise it was legendary rugby star Jonny Wilkinson⦠[…]













