How to make the most of pool and spa service visits… For growing and maintaining a solid brand and a faithful customer base, providing high-quality servicing is an essential. But beware. Without careful management, a number of avoidable mistakes by engineers on site can quickly taint a good reputation. Whether for one-off jobs or seasonal […]
Chris Brady
Miles Hammond on the role showrooms play in boosting home wellness sales… The sales journey for pool and spa retailers, over the past five years, plots something like a white-knuckle roller coaster ride of highs and lows with a smattering of stomach-churning steep twists and turns. Despite the boom in on-line media channels, like You […]
Sauna sales are hot news in both pool and spa sectors⊠Attitudes to health and wellness have changed dramatically since the pandemic. Guests of boutique hotels, luxury spas and membersâ clubs now have much higher expectations for wellness facilities; no longer satisfied with simply a spa or even a swimming pool. Offering rest and relaxation […]
The reigning champions of the UK Pool & Spa Awards, Pool & Spa Showroom of the Year, 1 Stop Spas are taking the wraps of their third show site. The new store in East Bridgeford, Nottingham, will focus on Master Spas and Tuff Spas as well as 1 Stopâs usual footprint of hot tub accessories […]
Why specialist investment in training pays off⊠For the majority of hot tub and swim spa retailers, investment in specialist business training demands the commitment of both precious time and sometimes stretched staff resources. The payback results in more knowledgeable and confident business owners and staff. Undoubtedly, a companyâs reputation will reap the rewards of […]
The One Stop Spas team perform cartwheels to open their new Sleaford showroom.. Taking their sons to their regular gym club in Sleaford, Melissa and Chris Brady, of 1 Stop Spas, in Lincolnshire, had often cast an envious eye over the building, agreeing it would make an ideal showroom. So when they heard a whisper […]
Allowing members â24-7â access to the information they need, the 2019 BISHTA Standards are now available to their members in a paper format, and also available online via the membersâ area of the BISHTA website. Replacing the 2010 version, there are now nearly 100 pages in the BISHTA Standards, including useful appendices. It is envisaged […]
The award-winning 1 Stop Spas team provided a full âturnkeyâ project providing everything from design, groundwork, and the supply of products on this outstanding project that was awarded a silver standard at the 2017 UK Pool & Spa Awards. The clients wanted a swimspa project to improve their health through aquatic exercise and to also […]
Lincolnshire-based 1 Stop Spas lived up to their name when provided a one-stop shop for the customer, undertaking the design, planning, supply, coordination and installation of the whole project, therefore reducing costs for the customer and ensuring a speedy completion. The client had visited the 1 Stop Spas showroom 12 months previously, having been impressed […]
Retailers and hot tub owners alike are reaping the potentially rich rewards of the O-Care Weekly Spa Care package. Sold as a complementary product to standard sanitisers, by an increasing number of hot tub retailers on a direct debit basis, regular supplies are re-triggered on automatic dispatch via direct debit. The hot tub conditioner is […]
