More than 70 companies will be kicking of the new year with a timely marketing boost following their success in the recent UK Pool & Spa Awards competition. Open to all water leisure business across commercial, residential and wellness sectors, regardless of trade affiliation, the popular contest attracted more than 200 entries and the widest […]
Pool and Spa Industry
As this issue of Swimming Pool Scene went to print, we learned of the sad death of Tim Bareham, of Cresta Leisure, shortly before his 73rd birthday. A big personality in his business, the industry and through the National Leisure group, Tim will be fondly remembered. Due to the continuing COVID implications, only a close […]
Crossing fingers that the latest government advice allows the event to go ahead, all SAT NAVs should be set for Coventry this February for the welcome return of the live SPATEX water leisure show. Formerly called the Ricoh, and now known as the Coventry Building Society Arena, the clock is counting down towards the return […]
Despite opposition from key organisations like Swim England, swimming pools have been closed again in Manchester, Merseyside, Wales and in other parts of the UK, as part of the measures to curb the spread of the coronavirus. The Government has stressed that discussions will be held with those areas moving into ātier threeā in the […]
Reluctant to gloat, at a time when so many other sectors, and the country as a whole, face unprecedented challenges, the UKās residential swimming pool sector is nevertheless quietly celebrating a record year. Covid-19 has not just created a wave of āholiday at homeā investment but triggered a tsunami of domestic interest in health and […]
Maximising the potential of swimming pool cleaner sales… Switched-on swimming pool businesses will look to maximise the spend value of every customer contact. Strategically timed e-shots and newsletters present ideal marketing windows but equally, every home installation or service visit is a platform to promote. Current thinking is there has never been a better time […]
It all started with a Spaform hot tub in the summer of ā93. Having bought a Spaform for their home, and having an instinct they would sell, the property developer, father and son partnership, of David and Jonathan Bunn, were joined by their friend Lloyd Burden, at a regional show; a venture to test the […]
At its annual ISPE Awards, ISPE President Colin Day, FISPE, congratulated four of this yearās successful exam candidates who are now ISPE āCertified Techniciansā. He presented them each with their Technician certificate and ISPE lapel badge. The Gartside Cup for Student of the Year, the student achieving the highest total mark in their ISPE exams, […]
Wet leisure industry supplier Golden Coast has achieved a remarkable Net Promoter Score of 63 ā considered excellent ā after surveying customers earlier in the year. The Net Promoter Score is a widely recognised way of measuring customer loyalty. Customers were asked a single question: āHow likely would you be to recommend Golden Coast?ā where […]
Heatstar has a well-earned reputation for after-sales service embodied by their fleet of dedicated service engineers, based throughout the UK, offering nationwide after-sales and preventative maintenance for Heatstarās environmental control systems. In the pursuit of ever greater efficiency and faster response times the company has rolled-out a new field service management software system. This software, […]
