
Independent distributor, Lighthouse Pools has once again set the bar as the UK’s leading trade supplier in the recent UK Pool & Spa Awards. It was the fourth time in six years that Lighthouse Pools has taken the UKPSA title of Swimming Pool Trade Supplier of the Year.
“The award is a validation of all the hard work in not just securing the best products for our trade customers but also in supporting that choice with product availability and technical knowledge,” commented Dan Phillips, Lighthouse Pools Managing Director. “I would like to thank everyone who nominated and supported us,” Dan continued.
“I must thank our suppliers for putting their faith and trust in us as their best route to the UK markets. “But most of all congratulations to the whole Lighthouse Team,” he added. “Your hard work has not gone unnoticed.”
Lee Campbell of Hampshire-based Campbell Pools, trading as Neptune Pools, summed up the general trade consensus: “For the majority of our pool equipment, be it pumps, filters, heat pumps and cleaners, we have found Lighthouse Pools to be the best around, not only for offering quality equipment, but their customer service is second to none.”
PRODUCT CHOICE
Singled out consistently for special praise was Lighthouse’s innovative insulated Heat Form pool panel system for new build pools that saves around two weeks on site but still offers a bespoke option. Lighthouse was also mentioned for its Bayrol water treatment products, its Polytropic heat pumps and its high-end Coverseal covers.
Maddison Exell of XL Pools enthused: “Our company remains deeply loyal to Lighthouse Pools and uses them as our primary supplier, sourcing over 95% of our products from them. “Dan, the owner of Lighthouse Pools, is extremely knowledgeable and treats everyone, all his customers, including his staff, with the utmost respect and care.
“We would like to commend the entire front-facing staff at Lighthouse Pools. Employees like Phil, Miranda, and John offer exceptional customer service. “In an industry where personal connections are so valuable, the Lighthouse Pools staff stand out for making each 9-to-5 workday worthwhile, whether addressing a problem or simply checking in.
This team is undoubtedly among the best we have the pleasure of working with.” Seb Ainsworth from Pools By Design agreed: “Lighthouse always seem to have stock of items we need and consistently keep to their next day delivery promise with very reasonable shipping fees.”
Seb added: “On the technical side they are always on the end of a phone call to help with any issue we experience on site and can trust them to chase manufacturers and come back to us on problems they cannot immediately answer.” Hot on Lighthouse heels, Golden Coast scored extremely highly in the annual contest with nominations too for suppliers like Aquaflex, Certikin, Ocea UK, Paramount Pools and SCP UK.